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Our Communications Consulting
in the Industry Sector
Multitone are experts in providing integrated communication solutions across a diverse range of business within the demanding Industry sector. With health and safety ultimately the driving force behind implementing communication systems and strategies within the sector, Multitone's wide-ranging experience and technological capabilities are paramount in the provision of a successful solution.
The Industry sector is, by its nature, one of the most challenging areas in which to successfully implement a solution that can handle the responsibility of integrated communication, in an environment where there is absolutely no room for error. Multitone has successfully designed communications strategies for industry operators as diverse as power stations and oil & gas companies. Whilst each job faces unique challenges, the basic considerations behind every Industry communications solution are; safety, lone-worker protection, resilience, wide coverage, and the ability to network a wide range of existing alarm systems, operations and personnel.

In a sector where time-critical messaging is vital to ensure the health and safety of its workers, a sub-standard communication strategy can have disastrous consequences. Our experts employ a comprehensive knowledge of industry compliance standards in safety and operations. In addition to a range of wireless lone worker and communications systems, Multitone has developed a range of Intrinsically Safe solutions for use in hazardous environments, such as extreme temperatures or potentially explosive surroundings - and Multitone's expertise ensures standards are met and exceeded.

Power Station

One of our customers, a large power station, needed a solution which would facilitate the networking of a large number of personnel in diverse locations, and allow for effective communication both on and off site. The site itself was extremely large and made up of a number of separate buildings sometimes manned by a single staff member. Lone workers could go days without seeing another person. It was therefore imperative that the strategy integrated a communication system where, in the case of an emergency such as an injury by an employee or a safety or security issue, personnel were able to be located wherever they were on site.

After extensive investigations into the specific challenges that the site required, we selected the EkoTek system. This award-winning communications solution included response call and alerting systems which perfectly suited the needs of our customer. It was able to provide a method of communication between staff enabling them to call for security or assistance, as well as providing a rapid response for emergencies by sending the alert with location information, dramatically reducing the search area from a site of several hundred acres to within a few metres of the caller.

As well as being easy to install and with a user-friendly functionality, Multitone selected EkoTek because of its ability to operate on a low power network and, by using indoor and outdoor repeaters, it was able to be extended to cover the entire site including footpaths, ladders and security buildings.

With the implementation of this wireless communications solution, the power station was better able to manage and control calls for assistance and respond to threats and emergencies on site. Staff and visitor safety was optimised and management felt confident they were upholding their commitment to give their workforce the best chance of recovery should an accident happen.

Oil & Gas

Another customer in the oil & gas sector with production centred on the five central North Sea fields was looking for a way for staff to keep in touch, but having difficulty due to the restrictions on the use of certain technologies in hazardous environments.

After a thorough site analysis where we investigated the specific communications problems the customer was experiencing, we identified the need to develop and implement a robust and reliable system which was effective first time, every time. After a review of communications options which met the requirements of the customer, Multitone identified that the system with the most effective capabilities was the Access 3000 paging system. The system utilises fully Intrinsically Safe approved pagers, effectively furnishing staff and visitors with a personal time-critical messaging service. The system also enabled the customer to link plant monitoring systems, fire alarms and many other alerts and network devices for a totally integrated hazardous area messaging solution.

With the Access 3000 system installed, the organisation now had a robust and resilient communications solution in place in which they could control critical messages to employees suited to their environment as well as their individual roles. With the peace of mind of such an effective system in operation site-wide, staff and management at the power station were then able to concentrate on productivity with the knowledge that the vital issues of not only health and safety, but also operational effectiveness, were in place.

Multitone engineers provide solutions not just products, and we are focused on providing an integrated communications network for your business. From concept through to completion and beyond, our strategies ensure that every entity within your network can communicate effectively and intelligently.

Find out more about how we can improve your Communications Strategies.
Please contact us on 0845 0788200